Infrastructure / Cloud Computing.
DRaaS, Disaster Recovery as a Service.
Business continuity with environment replication and disaster recovery as code — on IBM Cloud and Red Hat OVE.
PRACTICAL APPLICATION
Financial services company migrates its disaster recovery environment to IBM Cloud using Red Hat OVE and reduces RTO from 24 hours to less than 2 hours—without the need for its own secondary data center.
DR as a code.
Failover automation with IaC — continuously replicated, tested, and versioned environments.
High availability.
Multi-zone and multi-region architecture on IBM Cloud for mission-critical SLAs.
Compliance and auditing.
Documented, tested business continuity plans that comply with the LGPD, ISO standards, and industry-specific requirements.
Continuous replication.
Real-time data synchronization between the primary and recovery environments.
STaaS, Storage as a Service
Scalable, immutable storage for regulated environments, PACS, and historical data with IBM Diamondback.
PRACTICAL APPLICATION
Healthcare network migrates its PACS image repository to IBM Diamondback as a service, eliminating R$ 1.2 million in hardware renewal costs and eliminating data compliance risks.
IBM Diamondback.
High-density storage for cold, historical, and immutable data at scale.
Immutability.
WORM (Write Once, Read Many) policy for regulated and auditable environments.
Regulated environments.
Compliance with LGPD, ANS, CFM, and BACEN requirements, as well as industry-specific data retention standards.
Scalability.
Scalable growth — pay only for what you use, with no overprovisioning.
HaaS, Hardware as a Service.
Granular conversion of CAPEX to OPEX. IBM Power, Storage, and Diamondback contracted as a service.
PRACTICAL APPLICATION
A manufacturing company has converted R$ 3.8 million in CAPEX for an IBM Power server refresh into a 36-month HaaS contract—freeing up budget for strategic initiatives.
IBM Power.
High-performance servers for mission-critical workloads — available as a monthly subscription.
CAPEX → OPEX.
Conversion of fixed investment into predictable and granular operating costs.
IBM Storage.
Mission-critical enterprise storage on an OPEX model, with an SLA guaranteed by heimr.
Management included.
Managed support, maintenance, and technology upgrades—without the overhead of an in-house team.
SRE as a Service, Site Reliability Engineering.
heimr experts act as an extension of the client’s team—continuous improvement, SLOs, and best practices.
PRACTICAL APPLICATION
Logistics company reduces P1 incidents by 60% after implementing SRE as a Service with heimr—featuring defined SLOs, automated runbooks, and a structured on-call system.
SLOs and SLAs.
Definition and monitoring of reliability indicators aligned with business objectives.
Continuous improvement.
Postmortems, a blame-free culture, and cycles of systematic reduction of toil.
Structured on-call system.
Specialized 24/7 support without overburdening the client’s internal team.
Team expansion.
Specialized heimr profiles integrated into the client’s team — granular hiring.
Move to the Cloud, Migration, and Modernization.
Migration of critical workloads to IBM, AWS, OCI, Google, Azure, or a hybrid architecture—with governance.
PRACTICAL APPLICATION
Fintech migrates critical workloads from an on-premises data center to an IBM + AWS hybrid architecture in four months, with zero downtime and a 35% reduction in monthly operating costs.
Multi-cloud.
IBM, AWS, OCI, Google, Azure, and hybrid—a strategy based on workloads, not vendors.
Assessment.
A detailed assessment of dependencies, costs, and risks before the first step is taken.
Modernization.
Refactoring and containerizing legacy applications to take full advantage of the cloud.
Migration governance.
Playbooks, rollback plans, and validations at every stage—no surprises in production.
Governance, Infrastructure Governance.
Active management of cloud and on-premises environments with a 360° view and a dedicated customer support team.
PRACTICAL APPLICATION
Retail company reduces shadow IT by 80% and identifies R$ 420,000/year in idle resources after implementing active heimr governance with a unified cloud + on-premise view.
360° view.
Unified monitoring of cloud and on-premises environments with a real-time executive dashboard.
Integrated FinOps.
Cost control, rightsizing, and ongoing optimization recommendations.
Active compliance.
Automated audits and proactive alerts for policy and security violations.
Dedicated team.
Experts who are 100% focused on the client’s environment—a true extension of your team.